Placing an order implies the full acceptance of the current terms and conditions as well as the general conditions of sale, to which reference is made in full, since this form does not replace them, which regulate the relationship exclusively.

Business name

Sannio Trade Srl
Registered office Via Munanzio Planco n° 50
VAT and Fiscal Code 01712270626

Purchase procedure

Sannio Trade Srl, owner of the Sannio Gourmet platform, will send an e-mail confirming receipt of the purchase after an order has been made. The user is advised to save or print the e-mail and to keep it. If you do not receive it, the consumer is invited to contact our customer service.

Data provision error

If the user's data is incomplete or in any case inaccurate (so as to make it impossible to deliver the package), Sannio Trade Srl, owner of the Sannio Gourmet platform, will contact the user before processing the order.

Purchase price

Unless otherwise indicated, the prices of the products are inclusive of VAT. The prices of the Products published on the website cancel and replace the previous ones and are subject to the actual availability of the products. 

Sannio Trade Srl, owner of the Sannio Gourmet platform, reserves the right to confirm or modify the prices of the Products published on its website or in information brochures and advertising material, at the time of confirmation of the Customer's order.

Incorrect goods

In the event of any impossibility, even temporary, to process the order in part or in full, Sannio Trade Srl, owner of the Sannio Gourmet platform, will promptly contact the user to make arrangements, without prejudice to the possibility for the user to request cancellation, even partial, of the order and the refund of the corresponding amount already paid by credit card.

Legislative references

The sales contract between the Customer and Sannio Trade Srl is concluded in Italy and regulated by Italian Law (Legislative Decree 206/2005). For the solution of civil and criminal disputes arising from the conclusion of this contract of sale at a distance, if the customer is a consumer, the territorial jurisdiction is that of the reference court of his town of residence, in all other cases, the territorial jurisdiction is exclusively that of the Court of Benevento. Please note that in the case of sale of food products i.e. products subject to deterioration or that do not lend themselves to return after opening pursuant to art. 59 of the Codice del Consumo, and for all provisions contained therein, the right of withdrawal is excluded.

The European Commission offers a platform for dispute resolution, available here:

In this link you will find the contact details of the official dispute resolution bodies:

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